Terms and Conditions

These Terms and Conditions govern your use of the website sukhmanisales.site (the “Website”) and the services provided by Sukhmani Sales (referred to as “we,” “us,” “our,” or the “Company”). By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website or services provided by us.

1. Use of the Website

You agree to use the Website for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from using the Website in any manner that could damage, disable, overburden, or impair the functioning of the Website or interfere with any other party’s use of the Website.

  • Eligibility: To use the Website and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction.
  • Account Registration: In order to make purchases or access certain services on our Website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when registering. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
  • Account Security: You agree to notify us immediately if you become aware of any unauthorized use of your account or any other security breach.

2. Products and Services

  • Product Availability: All products and services offered on the Website are subject to availability. We reserve the right to limit the quantity of products available for purchase and to refuse or cancel orders at our discretion.
  • Pricing and Descriptions: Prices and product descriptions are subject to change without notice. We make every effort to provide accurate information, but we do not guarantee that product descriptions or prices are error-free.
  • Product Images: Images of products on the Website are for reference purposes only. Actual products may vary in appearance.

3. Orders and Payments

  • Order Acceptance: Your order is considered an offer to purchase products from Sukhmani Sales. We reserve the right to accept or reject any order at our sole discretion.
  • Payment: Payments for products and services are processed through secure third-party payment gateways (such as Razorpay, PhonePe). You agree to provide accurate payment information for the processing of transactions.
  • Order Confirmation: You will receive an order confirmation via email once your order has been successfully placed. This confirmation does not constitute an acceptance of your order.
  • Order Cancellation: We reserve the right to cancel orders if there is an issue with payment, product availability, or if the order violates any of our policies.

4. Shipping and Delivery

  • Shipping: We offer shipping for products to the locations specified on our Website. Shipping costs, delivery times, and policies may vary based on your location.
  • Delivery: We will make reasonable efforts to ensure timely delivery, but we do not guarantee delivery dates. Delays due to third-party carriers or unforeseen circumstances may occur.
  • Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for any loss or damage that occurs after the product is shipped.

5. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer a return period (typically 7-14 days) from the date of delivery, provided the product is in its original condition and packaging. Please review our Return Policy for full details.
  • Refunds: If your return is accepted, we will issue a refund to the original payment method. Refunds may take 5-10 business days to process depending on the payment method used.

6. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

7. User Conduct

When using the Website, you agree not to:

  • Post, upload, or transmit content that is unlawful, defamatory, abusive, offensive, or harmful in any way.
  • Engage in any activity that could disrupt the Website’s functionality or infringe on the rights of other users.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
  • Engage in any fraudulent activity, including but not limited to using unauthorized payment methods or providing false information.

8. Intellectual Property

  • Website Content: The content on this Website, including but not limited to text, images, logos, graphics, and trademarks, is the property of Sukhmani Sales or its licensors and is protected by intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes, subject to these Terms and Conditions.

9. Limitation of Liability

To the fullest extent permitted by law, Sukhmani Sales is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use the Website, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sukhmani Sales, its employees, officers, agents, and affiliates from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Website or violation of these Terms and Conditions.

11. Termination

We reserve the right to suspend or terminate your account or access to the Website at any time, without notice, if we believe you have violated these Terms and Conditions or engaged in any unlawful activity.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of India. Any disputes will be resolved in accordance with Indian law.
  • Dispute Resolution: In the event of a dispute, we encourage you to contact us first to resolve the issue amicably. If resolution is not possible, any disputes will be subject to the jurisdiction of the courts in Indore, Madhya Pradesh.

13. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this page. By continuing to use the Website after changes are made, you agree to be bound by the updated Terms and Conditions.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

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